ti baji Privacy Policy

This privacy policy applies to the ti baji platform. ti baji ("we", "our" or "platform") operates an online gaming and sports betting service for users in Bangladesh. This document sets out how we handle your personal information on our website and related services.

In this policy, "personal information" means any information that can directly or indirectly identify you — such as your name, mobile number, email address, financial transaction details and IP address. "Processing" means any operation performed on data — including collection, storage, modification, retrieval or deletion.

By using ti baji's services, you agree to the terms of this privacy policy. Our Terms and Conditions contain detailed terms of service use, which complement this policy.

ti baji collects only the information necessary to provide its services. We receive information from two main sources: what you provide directly, and what is collected automatically while you use the platform.

2.1 What You Provide Directly

• During account registration: full name, date of birth, mobile number, email address, and your chosen username and password.
• During identity verification (KYC): national ID card or passport details — only where applicable.
• During deposits and withdrawals: transaction details via bKash, Nagad, Rocket, Upay or bank transfer.
• During support contact: messages and information you send via live chat or email.
• When claiming promotional offers: relevant contact information.

2.2 What Is Collected Automatically

• IP address and device identification information.
• Browser type, operating system and device model.
• Time spent on the site, pages visited and click patterns.
• Gaming history — amounts wagered, game results and session duration.
• Information collected through cookies and similar tracking technologies (see section 5 for details).

Collected information is used only for specific, legitimate purposes. Below we clearly explain why and how we use your information:

• Account Management: Completing the registration process, verifying logins and maintaining account security.
• Financial Transactions: Processing deposits, withdrawals and bonuses — via bKash, Nagad, Rocket, Upay or bank transfer.
• Service Improvement: Analysing user behaviour to improve the platform's design and performance.
• Customer Support: Resolving issues and handling complaints via 24/7 live chat and email.
• Promotional Communications: Sending you bonus offers and updates with your consent — which you can withdraw at any time.
• Fraud Prevention: Detecting unusual transactions and protecting account security.
• Responsible Gaming: Monitoring users' gaming behaviour and providing assistance when needed.

We do not sell or rent your information to any third party for advertising purposes. In accordance with our responsible gaming policy, information about gaming behaviour is used solely to protect users.

ti baji may share your personal information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay and bank transfer partners), technical infrastructure providers and fraud prevention tools. These partners are contractually bound to use data only for specified purposes.

4.2 Game Providers

Our game studio partners — including Pragmatic Play, PG Soft, JILI, Evolution and Spribe — receive the minimum information necessary to manage gaming sessions. They cannot create separate personal profiles independently.

4.3 Legal Obligations

Where required to comply with applicable Bangladeshi law or a lawful directive from an authority, information may be disclosed to the relevant body. In such cases, we always provide only the minimum necessary information.

4.4 Business Transfers

In the event of a company merger, acquisition or asset sale, user data may be transferred. In such circumstances, we will notify you in advance and the same privacy protections will be maintained.

The ti baji platform uses cookies and similar web technologies. Cookies are small text files stored in your browser that help improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions, ensure security and complete payment processes — disabling these will prevent the service from functioning.
• Functional Cookies: Used to remember language preferences, theme settings and the last game you visited.
• Analytics Cookies: Used to understand which parts of the site are used most — this information is analysed in fully anonymous form.

5.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling essential cookies may prevent many core functions of the platform from working properly.

ti baji uses industry-standard technical safeguards to keep your information secure.

6.1 Technical Safeguards

• All data transmission is secured through SSL (Secure Sockets Layer) encryption.
• Passwords are stored using strong hashing algorithms — they are never stored in plain readable form.
• Sensitive financial information is kept encrypted on secured servers.
• Regular security reviews and penetration testing are carried out.

6.2 How Long Data Is Kept

Your information is retained while your account is active. After account closure, certain data may be kept for a period due to legal obligations or dispute resolution needs. Financial transaction records are retained for the period required by applicable law. Data that is no longer needed is securely deleted.

You have certain important rights over your personal information, which ti baji respects:

7.1 Access and Correction

You have the right to view the information stored in your account and to request correction of any inaccurate data. This request can be made through account settings or support channels.

7.2 Deletion Request

In certain circumstances you may request that your information be deleted. However, it may not be possible to delete all information immediately due to legal obligations or ongoing disputes.

7.3 Opting Out of Promotional Communications

You can unsubscribe from bonus and promotional emails or messages at any time — through account settings or by contacting the support team. This will not affect other services on your account.

7.4 Data Portability

You have the right to request a copy of certain information associated with your account in a machine-readable format. Contact the support team for assistance with this.

Answers to common questions about our services or privacy may be found in the FAQ section.

ti baji is strictly for persons aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.

Date of birth is collected at registration for age verification. If we become aware that someone under 21 has opened an account, that account will be closed immediately and the collected information will be deleted.

If a parent or guardian believes their child has registered without their knowledge, they are requested to contact our support team immediately.

ti baji may update this privacy policy from time to time — due to changes in services, legal requirements or security improvements. Before any significant change, we will notify you in the following ways:

• By updating the "Last Updated" date on this page.
• By showing a notification when you log in to the platform.
• By informing you of important changes via your registered email or mobile.

Continuing to use ti baji after a change means you accept the updated policy. If you do not agree after a change, you always have the option to close your account.

If you have any questions, concerns or complaints about this privacy policy, please get in touch with us. ti baji's support team is available 24 hours a day, 7 days a week in both Bengali and English.

To learn more about us, visit the About Us page.